Privacy Policy

Effective date: August 23, 2026

Information we collect

When you contact us or submit a project request, we may collect your name, company or organization, telephone number, email address, project location, service needs, project details, and files you voluntarily provide.

How we use information

We use submitted information to evaluate requests, communicate with prospective and current customers, prepare estimates, coordinate services, maintain business records, and improve our operations.

Service providers

Terracotta may use service providers, including Smartsheet, to collect, organize, and manage form submissions. Those providers process information according to their own terms and privacy practices.

Information sharing

We do not sell personal information. We may share information with qualified subcontractors, service providers, professional advisers, or authorities when reasonably necessary to evaluate or perform requested work, operate the business, comply with law, or protect legitimate rights.

Security and retention

We use reasonable measures appropriate to the nature of the information. No internet transmission or storage system can be guaranteed completely secure. We retain information as reasonably necessary for business, legal, insurance, and recordkeeping purposes.

Your choices

You may contact us to ask about information you submitted or request a correction. Certain records may need to be retained where required for legitimate business or legal purposes.

Contact

Email admin@terracottaconstructiongroup.com or call (656) 999-0424 with privacy questions.